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Amino and Incognito Software Systems announce TR-069 interoperability for device portfolio - improving operator management, monitoring, and remote diagnosis of devices


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Amino and Incognito Software Systems announce TR-069 interoperability for device portfolio — improving operator management, monitoring, and remote diagnosis of devices

Amino, leader in IPTV, announces today that its set-top box range has successfully completed TR-069 interoperability testing with Incognito Software Systems, a global provider of broadband device provisioning, IP address management, bandwidth monitoring, and service activation solutions.

Auto Configuration Server (ACS) from Incognito Software is an end-to-end service fulfilment and device-provisioning solution that allows operators to remotely manage customer-premises equipment (CPE) over any IP network. This helps service providers improve Quality of Experience (QoE) with faster device time-to-market, enhanced network monitoring, and better customer support tools.

More than 150 million devices worldwide are managed using the industry standard TR-069 protocol, which was established by the Broadband Forum to improve management of remote devices. Incognito Auto Configuration Server is a fully open and standards-compliant solution, enabling operators to add set-top box monitoring as part of their wider network management toolkit.

"Amino prides itself on the quality of its devices — both in terms of robust software stack and hardware — with the lowest return rates in the industry. However, we are always striving to improve capabilities that will enable operators to better manage and monitor their networks — and reduce operating costs,” said Amino CEO Donald McGarva.

Operators benefit by being able to monitor, manage, and diagnose set-top boxes and provide advanced troubleshooting and pre-emptive support — often solving issues before the end-user realises there is a problem.

“Working closely with leading hardware manufacturers allows Incognito to unleash the full potential of CPE,” said Bob Petrovic, product marketing manager at Incognito Software Systems.” Service providers benefit from an integrated end-to-end solution, designed to improve customer QoE for Internet and IPTV services while reducing the time it takes for administrators to resolve subscriber issues.”

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Contact:
About us:
Amino Communications

About Incognito Software Systems
Incognito Software Systems is a global provider of broadband device provisioning, IP address management, bandwidth monitoring, and service activation solutions that help monetize IP-based subscriber and commercial services. Broadband operators of all sizes worldwide – including half of the top ten cable operators in the United States – use our products to quickly and cost-effectively deploy high-reliability data, voice, and video networks. More than 110 million subscribers are currently being provisioned by solutions from Incognito Software Systems, which is recognized for its top-rated, carrier-grade software, superior customer support, and relationships with leading software and hardware vendors. The company is owned by Volaris Group, an operating group of Toronto-based software and services provider Constellation Software Inc. For more information, please visit www.incognito.com or follow us on Twitter at @incognito_sfwr.

Media Contacts:
Maria-Christina Kolodziej
Davies Murphy Group
781.418.2424
mckolodziej@daviesmurphy.com

Miranda Pang
Incognito Software, Inc.
604.688.4332
media@incognito.com